How AI is Disrupting Customer Service
Technology and the Future of Energy
During the past few years AI has reached a stage in which chatterbots can have increasingly engaging human conversations. This has the potential to lower costs and speed up response times within the customer service industry.
Reducing Supply Chain Wastage
Energy will inevitably be disrupted over the coming decades, as new technologies and policy priorities shift the market towards more sustainable resources. An OSG Thought report explores that disruption, and lays out strategic responses for incumbents and new entrants.
What Makes a Great University?
33-50% food produced in UK is wasted with almost equal contribution by both consumers & suppliers. This piece focuses on innovations & insights across the supply chain (from consumers to retailer to suppliers) that may help in managing food wastage.
The University of Yangon (UoY) used to be one of the leading universities in South East Asia, but it needed a new strategy. An OSG Thought report investigates what it takes to create a great, modern university.